Integrity is looking for a Senior Software Implementation Manager to lead a technical team migrating businesses onto their proprietary Agency Management System (AMS). This role involves aligning technology migration with business processes and operational requirements.
Requirements
- Deep understanding of enterprise software implementation and data migration lifecycle.
- Strong knowledge of ETL processes, tools, and data validation techniques.
- Working knowledge of AMS business functions (e.g., Marketing/Sales, Commissions, Contracting, Operations).
- Familiarity with .NET and SQL Server architecture; ability to understand technical constraints and implications.
Responsibilities
- Lead the end-to-end AMS implementation process for multiple concurrent migrations.
- Own and manage the full migration lifecycle: discovery, gap analysis, requirements validation, data mapping, ETL, testing, and cutover.
- Define and refine implementation methodology and best practices to improve speed, quality, and business alignment.
- Manage and mentor a cross-functional team including ETL developers, business analysts, and data engineers.
- Translate business processes into detailed implementation and migration plans.
- Drive the creation and validation of data migration rules, transformation logic, and target mappings.
- Monitor execution timelines and manage risks, blockers, and deviations from plan.
Other
- Manage and mentor a cross-functional team including ETL developers, business analysts, and data engineers.
- Set clear expectations, provide regular coaching and feedback, and ensure accountability for deliverables.
- Work closely with business stakeholders to understand their current-state systems and define operational needs in detail.
- Excellent communication, organization, and cross-functional leadership skills.
- Experience coordinating efforts across business units and technical teams.
- 5+ years of experience in software implementation, with at least 2 years in a leadership or management role.
