WGU is looking to hire a Senior Software Product Manager to delight users while delivering value to the business by developing strategic product roadmaps and ensuring a holistic end-to-end user experience.
Requirements
- 7 years of experience as a Software Product Manager or Product Owner
- Professional Product Certification (e.g., Certified Scrum Product Owner (CSPO), Pragmatic Marketing)
- Experience working in agile environments
- Demonstrates expertise in a variety of product discovery techniques
- Ability to assess product health and use data to inform prioritization decisions, to ensure product quality, and service levels, and meet defined goals and success metrics
Responsibilities
- Works closely with cross functional team of stakeholders, end-users, engineers, UX designers, and product leaders to understand the problems to solve, inform the product vision, and define requirements.
- Becomes the expert of their product, demonstrating mastery of the current platform including success metrics, product health, leading and lagging indicators, and enterprise data, with an understanding of gaps that inform their near-term product roadmap and contribute to long-term strategy.
- Creates, manages, and regularly presents a strategic roadmap to both stakeholders and delivery teams.
- Gathers feedback about the product capabilities needed using interviews, conducting focus groups, instrumenting surveys, partnering with UX on usability sessions, reviewing online communities and working with internal tech teams.
- Ensures product quality by testing software features to ensure they satisfy the acceptance criteria and works with stakeholders and end users to coordinate user acceptance testing activities.
- Effectively uses data and insights provided by researchers and analysts to distill clarity from ambiguity and guide decisions regarding outcome selection and prioritization.
- Crafts business cases, ROI analyses, epics, stories, and manages prioritization across large projects and small/medium programs.
Other
- Bachelor's Degree
- Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.
- Master's Degree
- Experience in Education Technology
- Excellent presentation, written, and verbal communication skills
- Strong passion for exploring and understanding customer needs
- Leadership instincts with a positive team building approach
