WGU is looking to expand access to higher education through online, competency-based degree programs and needs a Senior Software Product Manager to help deliver value to the business while delighting users.
Requirements
- 5+ years of demonstrated experience working as a Software Product Manager
- Experience working in Agile environments
- Excellent presentation, written and verbal communication skills
- Strong passion for exploring and understanding customer needs
- Leadership instincts with a positive team building approach
- Master's Degree
- Experience in Education Technology
Responsibilities
- Works closely with cross functional team of stakeholders, end-users, engineers, UX designers, and product leaders to understand the problems to solve, inform the product vision, and define requirements.
- Defines product release strategies, ensuring the readiness of the various business partners.
- Becomes the expert of their product, demonstrating mastery of the current platform including success metrics, product health, leading and lagging indicators, and enterprise data, with an understanding of gaps that inform their near-term product roadmap and contribute to long-term strategy.
- Creates, manages, and regularly presents a strategic roadmap to both stakeholders and delivery teams.
- Gathers feedback about the product capabilities needed using interviews, conducting focus groups, instrumenting surveys, partnering with UX on usability sessions, reviewing online communities and working with internal tech teams.
- Ensures product quality by testing software features to ensure they satisfy the acceptance criteria and works with stakeholders and end users to coordinate user acceptance testing activities.
- Effectively uses data and insights provided by researchers and analysts to distill clarity from ambiguity and guide decisions regarding outcome selection and prioritization.
Other
- Bachelor’s degree
- Full-Time Regular Positions (classified as regular and working 40 standard weekly hours)
- Internal WGU employees will need to apply through the internal job board in Workday
- Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu
- All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law
