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Senior Software Quality Engineer

ServiceNow

$125,300 - $213,100
Jul 31, 2025
Santa Clara, CA, USA
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Ensure the seamless performance and reliability of cutting-edge solutions that empower businesses worldwide to work smarter and achieve more by testing and ensuring the quality of software specifically designed for different industry sectors.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 5+ years of experience with quality ​assurance and Java programming with ​Selenium, JUnit and ​TestNG
  • Fluency with scripting in ​JavaScript. Experience with Eclipse, ​Jenkin, Maven, and ​Git
  • Knowledge of testing ​techniques (e.g. ​performance, unit, ​integration, automated), their strengths ​and weakness, and ability to use them ​to best ​effect
  • Ability to use ​tools (such as ​IDE, debugger, build tools, ​source control, ServiceNow instances, ​profilers, system administration/Unix ​tools) ​to assist with ​daily ​tasks
  • Experience driving cross-team ​technical discussions with a knowledge ​of ​SDLC ​concept

Responsibilities

  • Maintain existing automation test ​frameworks
  • Collect and report quality metrics ​from test ​execution
  • Work with developers to ​design specific testing strategies for ​features being developed and ​automate ​them
  • Create comprehensive test plans; execute and automate ​them
  • Partner with the ​engineering organizations in ​troubleshooting or addressing ​issues with applications and dev/test ​environments

Other

  • 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.