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Senior Software Quality Engineer

ServiceNow

$112,800 - $191,800
Sep 2, 2025
San Diego, CA, US
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ServiceNow's Platform Security Business Quality Engineer (QE) team needs to ensure the security, reliability, and functionality of the ServiceNow platform's security features.

Requirements

  • 5+ years of experience in quality assurance with strong hands-on skills in Java programming, using tools such as Selenium, JUnit, and TestNG.
  • Proficiency in JavaScript scripting, with experience using development tools like Eclipse, Jenkins, Maven, and Git.
  • Solid understanding of a wide range of testing techniques (e.g., unit, integration, performance, automation), including when and how to apply each method effectively.
  • Skilled in using technical tools such as IDEs, debuggers, build tools, version control systems, profilers, ServiceNow instances, and Unix/system administration utilities to support daily engineering tasks.
  • Experience leading or participating in cross-team technical discussions, with a strong grasp of software development lifecycle (SDLC) principles.
  • Experience driving cross-team technical discussions with an understanding of SDLC concepts

Responsibilities

  • Maintain and enhance existing automated testing frameworks
  • Design and execute comprehensive test plans, including automation
  • Collaborate with developers to define targeted testing strategies for new features
  • Collect, analyze, and report quality metrics from test execution
  • Support engineering teams in troubleshooting and resolving issues in applications and test environments

Other

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Proven ability to evaluate and thoughtfully integrate AI into workflows, decision-making, or problem-solving.
  • 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.