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Intuit is looking to establish executive-level partnerships with strategic enterprise customers through the Lighthouse program to drive business growth and innovation. This involves co-creating solutions, gathering feedback for next-generation products, and enabling C-suite to deliver on key commitments and drive adoption of the Intuit ecosystem.

Requirements

• 5+ years of experience in Solutions design, product design, or interaction design, including a proven ability to execute end-to-end design processes in dynamic environments.
• Demonstrated success in enterprise design or B2B systems, working on complex workflows to address multi-stakeholder requirements.
• Strong experience creating artifacts like wireframes, prototypes, customer journeys, and interaction diagrams for enterprise-grade SaaS platforms.
• Skilled at conducting user research and problem discovery to gather actionable insights, working with high-value customers to improve workflows and processes.
• Expert proficiency in tools like Figma, Sketch, or Adobe XD for wireframing and prototyping.
• Knowledge of design systems and technical feasibility considerations, including APIs and scalable design patterns.
• Familiarity with frameworks like Miro, Lucidchart, or other visualization tools is a plus.

Responsibilities

• Partner directly with Intuit’s C-suite and strategic enterprise accounts to deeply understand customer workflows, processes, and pain points.
• Participate in onsite engagements with high-value customers to conduct discovery, map end-to-end workflows, and co-create solutions that address technical deficits and unlock new capabilities.
• Lead the creation of design concepts, including low- and high-fidelity prototypes, wireframes, customer journey maps, and user flows.
• Work on live design iterations during customer engagements to demonstrate how Intuit products (IES, QBO Advanced, Workforce Solutions, etc.) can transform enterprise workflows and drive efficiency.
• Develop user-centered designs that ensure adoption of the full Intuit product ecosystem and support long-term enterprise growth.
• Work with Solutions Engineers, Product Managers, and Customer Success teams to design scalable, technically feasible solutions that align with enterprise needs.
• Codify insights from individual engagements into reusable playbooks and design artifacts that streamline future enterprise engagements.

Other

• Collaborate with C-Level Executives and Enterprise Customers
• Foster Cross-Functional Collaboration
• Act as the Design Voice in Strategic Roadmaps
• Enable Scalability and Reuse
• Ability to engage directly with C-suite executives and present designs, concepts, and ideas with confidence and clarity.