American Express is looking for a Senior Staff Engineer, Commercial AI/ML to be the technical leader for AI in GCS-Technology, aiming to refine and champion the technical strategy for implementing AI at scale across customer-facing and internal use cases.
Requirements
- 10+ years of experience in data and AI/ML engineering development including significant hands-on experience building AI solutions
- Strong Python programming skills
- Experience with Deep Learning libraries like TensorFlow and PyTorch
- Deep understanding of LLMs, Generative AI, Agentic concepts
- Experience evaluating and implementing RAG and Fine-Tuning solutions
- Proven ability to implement scaled AI solutions integrated with real-time customer products
- Experience creating MLOps best practices
- Expertise building cloud based big-data solutions (Azure, AWS, GCP)
Responsibilities
- Refine and champion the technical strategy for implementing AI at scale across customer facing and internal use cases for GCS
- Partner closely with engineering teams across GCS-Technology to support them in building best-in-class AI solutions
- Balance enabling rapid value delivery with putting scalable frameworks and patterns in place to ensure we can responsibly scale and iterate on AI solutions
- Be a trusted thought partner to our GCS stakeholders to closely co-create solutions to our most challenging problems
- Work closely with central enterprise teams to collaborate on enterprise wide best practices
Other
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
