ServiceNow Project RaptorDB, based on Postgres, acts as a foundational data layer that allows ServiceNow customers to process massive volumes of transactional data on the Now Platform in real time to meet the demands of AI-powered applications and business critical workflows. It adds analytical capabilities to meet advanced reporting and data mining needs. This team is building the very core of RaptorDB and even the smallest optimization can have a dramatic impact on our customers and our bottom line.
Requirements
- In depth knowledge of computer and general systems architecture (threads, networking, kernel, etc)
- Excellent skills in object-oriented programming combined with some C/C++ and SQL knowledge
- Experience in test-driven development
- Experience working with at least one of OS kernel, memory manager, multi-threaded software modules, or distributed systems
- Knowledge of C/C++ and SQL
- Experience with deep knowledge in one of operating systems, complex layered software products or database systems
- Any experience developing the internals of relational, analytical, or graph databases
Responsibilities
- Analyze storage/memory/compute performance and scalability bottlenecks in the system and build targeted software solutions
- Develop complex and creative solutions with quality modern C/C++ code and a highly automated build and test infrastructure
- Improve reliability and observability by designing and building self-diagnostic and self-healing system capabilities
- Learn state-of-the-art development practices for performance, reliability and error prevention
- Partner with core and cross-functional teams to create the next-generation database engine powering ServiceNow
Other
- You’ll collaborate with 3 teams of 20+ dedicated database-internals engineers.
- Solid understanding and experience with agile software development methodologies and working in a large, ambitious team
- Ability to handle multiple competing priorities in a fast-paced environment
- Skill to manage your own complex tasks, know when to synchronize and re-align with the team, and lead more junior team members working with you
- Strong problem-solving and analytical skills and the ability to communicate them effectively in design documents and architect-level discussions
