Coupang is looking to improve its customer-facing search and discovery experience by optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences.
Requirements
- 7+ years experience as a data scientist in customer-facing technology companies
- Expertise in experimentation and statistics
- Strong coding skills, including SQL and R/Python
- Experience with massive datasets, with an understanding of how to optimize data extraction
- Understanding of ML concepts, and how different model configurations affect model outcomes
- Experience in e-commerce and/or search
Responsibilities
- Own the Data Science function within a core pillar of Coupang’s Search and Discovery org
- Analyze how customers interact with Coupang’s search results to determine how to improve customer experience and business performance
- Lead experiment ideation, design, measurement, and interpretation
- Build datasets to increase the speed and accuracy with which the team analyzes data
- Understand the nuances of ML ranking models, LLMs, and more to determine how our core search product can be optimized
Other
- Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite
- The base pay for this position ranges from $159,000/year in our lowest geographic market to $324,000/year in our highest geographic market.
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HAS)
- Long-term/Short-term Disability
