PayPal is looking to enhance user and customer experiences across various platforms by leading complex projects, developing innovative strategies, and implementing global process improvements based on user insights.
Requirements
- Minimum of 12 years of relevant work experience
Responsibilities
- Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals
- Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise
- Develop and deliver innovative strategies that benefit customers and product users
- Lead major business projects which impact the Experience Design job family
- Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends
- Mentor and guide junior team members in user-centered design practices.
Other
- Influence decision-making at the senior leadership level
- Bachelor's degree or equivalent experience
- 0- Travel Percent
- Balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace
- Commitment to diversity and inclusion
