Intuit Academy is building the future of expert development—at scale—to deliver on Intuit’s strategy of an AI-driven Expert Platform. As a Senior Staff Product Manager for Intuit Academy, you will lead the vision, strategy, and execution of AI-powered learning technologies that accelerate readiness, personalize development, and fuel Intuit’s global Expert Network and deliver value across Intuit’s customer platforms.
Requirements
- 7+ years of product management experience preferably in ed-tech, AI/ML-driven platforms, or SaaS workforce transformation products.
- Proven ability to drive enterprise-scale product initiatives with measurable impact across multiple product teams or business units.
- Strong technical fluency—comfortable engaging with engineers, architects, and data scientists on AI/ML model integration and SaaS platform development.
- Deep understanding of skills-based learning models, ed-tech innovation, and workforce transformation.
Responsibilities
- Define and own the product vision, roadmap, and KPIs for Intuit Academy’s AI-based learning platform, ensuring alignment with enterprise priorities and business unit needs.
- Partner with product teams across Intuit’s portfolio to build integrated, AI-driven learning experiences that directly improve expert performance and customer outcomes.
- Conceptualize, design, and ship AI-powered capabilities (adaptive pathways, intelligent recommendations, generative content, automated assessments) that scale across multiple BUs and product contexts.
- Collaborate with Engineering, Data Science, Learning Design, and Service Delivery to operationalize skills-based learning journeys tied to performance outcomes (StP, ramp, retention, service quality).
- Stay ahead of AI/GenAI and ed-tech innovation, applying emerging tools and industry best practices to drive speed, personalization, and accessibility of learning at scale.
- Continuously iterate post-launch, leveraging experimentation, analytics, and learner feedback to maximize adoption, engagement, and measurable business impact.
Other
- This role is highly cross-functional, requiring deep collaboration across product teams and business units—including TurboTax, ProTax, QuickBooks, and Mailchimp.
- You will partner with cross-functional teams—including Product, Engineering, Data Science, Service Delivery, Talent, and Learning Design—to deliver transformative, tech-enabled learning journeys that prepare 50,000+ experts to be their best and create an organic pipeline of future talent.
- Influence and align senior executives and cross-BU stakeholders on strategy, investment, and prioritization of AI learning tech initiatives.
- Ensure equity and inclusivity in learning design, unlocking opportunity for experts across Intuit’s global workforce.
- Exceptional communication and collaboration skills; demonstrated success influencing senior stakeholders across diverse organizations.
- Data-driven decision-maker with strong analytical and prioritization skills.
- Passion for creating meaningful, inclusive learning experiences that drive career growth and customer delight.
- Undergraduate degree required; Computer Science, Education Technology, or related field preferred. MBA or equivalent experience a plus.
