Mailchimp is looking to evolve its mobile offerings to meet the needs of small businesses who increasingly run their operations on the go. The goal is to create proactive, personalized, and integrated mobile experiences that deliver real business impact and help small businesses grow.
Requirements
- Deep mobile expertise, including familiarity with native UX, platform patterns, development practices, and app store dynamics.
- Strategic mindset, with a strong ability to define vision, prioritize ruthlessly, and communicate clearly across org levels.
- Strong analytical skills, with a data-informed approach to decision-making and experimentation.
- Experience building communication or messaging features, or integrating across multiple product surfaces, is a plus.
- Bonus: Experience with Intuit products, or products that blend marketing, commerce, and financial tools.
Responsibilities
- Set a bold vision for mobile – Define how our apps can uniquely empower small businesses to grow their audience, run campaigns, and build customer relationships from anywhere.
- Lead the mobile roadmap – Shape the end-to-end product strategy for iOS and Android, balancing core improvements with innovative, cross-platform opportunities.
- Enable two-way customer engagement – Build tools that let business owners communicate directly with customers, manage replies, and nurture relationships in real time.
- Deliver omnichannel value – Extend Mailchimp’s capabilities across touchpoints, integrating with web, email, and other surfaces to ensure mobile supports a full-funnel journey.
- Integrate the Intuit ecosystem – Create seamless experiences across Mailchimp, QuickBooks, and other Intuit tools, empowering small businesses to market smarter and operate more efficiently.
- Drive innovation with native capabilities and AI – Leverage platform features like push notifications, widgets, and personalization to make every interaction relevant and effortless.
- Deliver with excellence – Collaborate with engineering, design, and marketing to launch high-quality, performant updates. Define success metrics and continuously improve.
Other
- 5-7 years of product management experience, with 3+ years leading mobile product development at scale.
- Customer obsession, with a strong pulse on the needs of small businesses and service-based entrepreneurs.
- Cross-functional fluency, with experience working closely with engineers, designers, marketers, and data teams.
- Mentor and influence – Uplevel junior PMs and help shape how mobile fits into our broader product strategy, working closely with senior leaders across Intuit.
- Be deeply customer-led – Partner with research, data science, and support to understand customer needs, prioritize high-impact work, and test rapidly.
