Intuit's Quickbooks CRM team aims to solve the business problem of small business revenue growth and improved lead-to-customer conversion rates by enhancing core customer management features. The goal is to help over half of small businesses that fail within their first year to get ahead and drive 2X revenue growth globally.
Requirements
- Strong A/B Testing and Data-Driven product management skills
- Experience with Agile development and methodologies
- Demonstrated experience managing the end-to-end product lifecycle for consumer or enterprise offerings
- Ability to develop and execute a successful product roadmap
- 8+ years designing and delivering world-class software products in a Product Management role
Responsibilities
- Leveraging user data to streamline their workflows through AI lead scoring and relationship/sales insights. (Think ML/AI and personalization capabilities)
- Working with a full stack engineering team driving technical advancement and run the business tracks of work.
- Design and bring to market revenue generating, customer-driven software products
- Build products that deliver great customer experiences
- Focus on growth hacking, achieving product-market fit, and building growth loops for QuickBooks Online
- Dry test your experiences and concepts on a base of millions of users eager for more customer management capabilities
- Integrate with other Intuit capability teams to bring to life a holistic e2e offering for SMBs
Other
- Help Small Businesses manage their sales and customers workflows through a new 0 to 1 capability
- Work with an amazing team of builder-focused engineers to rapidly iterate on the core product experience to get to product market fit
- Working closely design partners to conduct customer research and craft experiments to test leap of faith assumptions before investing in full builds.
- Build a product strategy as you bring to life this new offering/capability that drives excitement across the organization and rallies partner teams around your mission. (Think data driven product management and masterful storytelling & communication)
- Work with customers to create an innovative solution to the core workflow management problem that service-based SMBs face. (Think design thinking, user research, and product scale)
- Identify market opportunities through customer research and insights
- Prioritize customer needs and develop product roadmaps to deliver on meeting customer expectations
- Lead, create and launch market-leading product offerings in partnership with sales, marketing, engineering, user experience and support
- Own the product lifecycle from requirements gathering through production and release
- BS or BA Degree preferred or equivalent work experience
- Proven expertise leading cross-functional teams that together launch on-time and on-budget desktop, web or mobile software product offerings
- Strong project management skills, including the ability to think and lead complex projects simultaneously
- Successful history of delivering customer-driven products designed to create a great customer experience
