Intuit's Fintech organization needs to transform how customers experience money products by improving fraud and risk management, enabling AI and automation in the risk lifecycle, and reducing customer friction to support business growth.
Requirements
- 6+ years designing and delivering world-class products in a Product Management role
- Experience partnering with engineering and design teams to define, build, and maintain products which are critical to growth, engagement, and retention
Responsibilities
- End-to-end ownership of capabilities to assess customer risk ,spanning all product offerings to ensure a seamless experience across the ecosystem
- Transform the way we approach risk assessments through scalable capabilities that serve a global audience, stitching data across numerous data sources to manage fraud risk, financial risk and regulatory compliance
- Leverage customer insights to formulate a compelling platform vision, then develop hypotheses and initiatives to deliver that vision; create, measure and own success metrics
- Build strong relationships with product, engineering, risk and operations teams to influence and align on platform roadmap
- Establish product delivery timelines in close collaboration with development teams; communicate frequently and clearly with other teams and leaders across the business
- Ruthlessly prioritize initiatives and drive work with strong focus on process and tactical execution
Other
- Develop deep customer empathy and detailed understanding of the customer journey, minimizing friction through automated real-time decisions and effortless offline processes
- Deep customer empathy and curiosity
- Passion for solving problems (the big ones and small ones)
- A design-thinking mindset
- Track record of prioritizing, communicating and influencing teams
- Strong analytical skills paired with a data-informed mindset
- Financial industry knowledge is a plus
- Bachelor's degree required; Master’s degree or MBA preferred. Equivalent work experience will be considered.
