Zscaler is looking for a Senior Staff ServiceNow Developer to join their G&A team to design and develop scalable ServiceNow solutions that align with business requirements and platform best practices, and to integrate ServiceNow with other enterprise systems.
Requirements
- 10+ years of hands-on experience in the ServiceNow platform with demonstrated success in full-cycle implementations
- Proficiency in ServiceNow scripting including Business Rules, Client Scripts, and APIs, as well as web technologies such as JavaScript, HTML, and CSS
- ServiceNow Certified Application Developer (CAD) certification
- Comprehensive understanding of ITIL processes and ServiceNow modules including ITOM, CMDB, CSM, and HRSD
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications
- Experience with Agile/Scrum methodologies
- Knowledge of performance analytics and reporting capabilities in ServiceNow
Responsibilities
- Designing and developing scalable ServiceNow solutions that align with business requirements and platform best practices
- Collaborating with process owners to translate functional business needs into technical implementations
- Leveraging expertise across ITSM, ITOM, CMDB, CSM, and HRSD modules to configure, customize, and develop new modules
- Integrating ServiceNow with other enterprise systems using REST/SOAP APIs, MID Servers, and IntegrationHub
- Mentoring junior developers, conducting code reviews, and optimizing system performance through advanced scripting and automation
Other
- This role offers flexibility to work remotely within the United States, with a preference for candidates based near our San Jose, CA office who can participate in a hybrid schedule (3 days per week onsite).
- Reporting to the Director of Corporate IT Applications
- Ability to effectively collaborate with technical teams and business stakeholders to ensure alignment and successful implementation
- Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry.
- If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
