ServiceNow AI Security Platform needs to enhance its security features, including AI Agent Security, Workflow Security, LLM & context security, and cryptographic services. The role is expected to lead the architecture, development, and delivery of these security enhancements, focusing on secure key management, encryption, and identity management for both human and machine entities.
Requirements
- Deep knowledge of cryptography, PKI, key/secrets management, and distributed systems.
- Experience with HSM technologies like Thales CipherTrustManager and PKI infrastructure like EJBCA
- 10+ years of experience with technologies relevant to SN and advanced coding skills with high-quality results.
- Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)
- Experience with Kubernetes, cloud-native stacks, and service mesh architecture.
- Familiarity with Load Balancers, FIPS-compliant systems, and regulatory audit processes.
- Experience building crypto gateways, proxies, or middleware layers for API security.
Responsibilities
- Architect, deliver hands-on, mentor & review other team members and deliver on timelines with all dependencies and innovative needs thought out, coordinated with cross-team stakeholders.
- Work with product management, design, support and other dev teams to create high-quality solutions
- Solve difficult and sometimes ambiguous problems
- Be a team player, show due diligence, your own creativity, take team inputs, own & design deliverables with deep security expertise.
- lead the architecture, cross-team-development, and delivery of various security development features including AI Agent Security & Workflow Security for various agentic models, LLM & context security, cryptographic services foundational to the security of our platform and applications, Identity with IAM, IAG with unique proposition that this Tech leader is expected to drive and deliver in workload, machine & service identity needs for ServiceNow AI Security Platform.
- own secure key management, certificate infrastructure, enterprise-wide encryption capabilities, credential and secrets management, and the client libraries and Kubernetes services that make it all secure, observable, and reliable.
- partner cross-functionally with product, infrastructure, and information security teams to deliver secure-by-design services that are scalable, auditable, and built to meet the demands of a modern enterprise and develop products in security that cover all ingredients above.
Other
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Proven success managing and scaling backend platform teams and services.
- Experience managing employees who require little oversight in completing assigned work
- Experience providing direction, delegate assignments, and support to accomplish tasks with their team
- Experience with open source tools and agile development environments
