Support the specialization of Procore's Project Execution product lines for Public Sector Owners by helping clients adopt best practices, optimize system efficiency, and achieve their goals.
Requirements
- 5+ years of relevant project management experience within the real estate development and construction industry
- Previous experience with Public Sector software implementations preferred
- Prior experience in management, operations, advisory, or product consulting will be considered with appropriate experience.
- Demonstrated experience as a Consultant, Project Director, Project Manager, or Operations Manager.
- Experience conducting client discovery sessions, creating operational workflows as well as delivering client onsite presentations and consultations
- Experience managing full project development lifecycles; including scope definition, design review, permitting, procurement, budget, RFIs, submittals, drawings, specifications, documents, schedule, quality control and safety
- Experience establishing SOPs preferred
Responsibilities
- Partner with Professional Services Delivery Project Managers to develop and align client organizational processes with Procore’s standard operating procedures through tailored training and consultations.
- Conduct virtual consultations, trainings and in-person sessions to educate clients on Procore tools and best practices
- Leverage knowledge of business operations, real estate development as well as the construction industry to improve client organizational processes in Procore and across the client’s entire organization
- Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices
- Partner with Professional Services Delivery Project Managers and Customer Success Engineers, offering strategic guidance and technical expertise on cloud-based software and the Procore platform.
- Empower public sector clients to modernize processes, streamline operations, and fully leverage the power of Procore’s solutions.
- Onboarding, training, and mentoring team members
Other
- Provide the highest level of service and education to Procore’s clients through clear and effective communication
- Foster a positive team culture by onboarding, training, and mentoring team members
- Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader
- Up to 50% travel to client sites, industry events, and other Procore offices
- Based in a Pacific Standard Time (PST) or Mountain Standard Time (MST) zone.
