The West Virginia University Health System is looking to solve issues related to the maintenance, upgrade, support, and efficiency of their information systems, particularly within the revenue cycle and clinical settings. The goal is to ensure system functionality aligns with organizational needs, improve operational efficiency, enhance patient care processes, and optimize revenue cycle management through advanced system implementations and data analysis.
Requirements
- Significant expertise in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization.
- Senior-level proficiency in systems administration and providing strategic insights and improvements to business operations.
- Significant experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations.
- Advanced knowledge of patient flow, physician and clinician workflows, medical terminology, and electronic medical records, with expertise in the clinical areas supported by this role.
- Senior-level understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance.
- Knowledge in Cloud-based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role.
- Senior-level knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities.
Responsibilities
- Independently troubleshoots system issues
- Manages project coordination to ensure efficient delivery of technology solutions
- Manages system upgrades, resolving high-priority incidents and driving process improvements to enhance overall system performance
- Diagnose and Resolve IT Issues: Daily troubleshooting and problem-solving efforts to maintain and optimize system functionality, escalating issues as needed.
- Execute System Modifications, Implementation, and Testing: Implement and test system updates for basic workflows, ensuring reliable functionality and supporting optimization initiatives.
- Perform Functional and Integrated Testing: Engage in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement.
- Perform System Error Corrections and Optimizations: Identify, diagnose and correct system errors to maintain smooth operations and timely resolutions.
Other
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology.
- In lieu of a degree, a minimum of six (6) years of relevant experience will be considered.
- Minimum 5 years' relevant experience.
- Collaborate Effectively and Proactively Communicate: Work closely with team members, providing clear updates to ensure alignment with project goals.
