GM Financial Technology is looking to leverage AI-powered transformation, using advanced machine learning and automation to reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Requirements
- Deep understanding of IT architectural patterns and enterprise systems in order to understand technological limitations and potential pitfalls
- Understanding of IT architectural patterns, system integration, and enterprise technology stacks
- Familiarity with RESTful APIs, microservices, and best practices for secure and scalable API design
- Awareness of data flow, security, and compliance considerations in system implementations
- Hands-on experience with Generative AI platforms (e.g., OpenAI, Claude, LLaMA) and working knowledge of Agentic AI frameworks (e.g., LangChain, AutoGPT, MCP)
- 12+ years in AI/ML experience
- 5-7 years driving thought leadership and innovation across products
Responsibilities
- Lead the execution of GMF’s AI product strategy, aligning with enterprise priorities and delivering AI-powered solutions across servicing, originations, collections, and other GMF businesses across the organization
- Drive the deployment of Generative and Agentic AI capabilities, including autonomous agents, multi-agent orchestration , and other Agentic technologies
- Coordinate with the AI Strategy & Development Team to operationalize approved solution
- Translate advanced AI capabilities into intuitive workflows that enhance decision-making and customer experience
- Partner with Data Science, Digital/CX, IT, Compliance, and Cybersecurity teams to deliver scalable, secure, and high-impact solutions
- Ensure alignment with GMF’s enterprise architecture and governance frameworks
- Ensure all AI solutions comply with GMF’s Acceptable Use Policy, privacy standards, and regulatory requirements
Other
- Experience with leading cross-functional and/or global initiatives from start to finish
- In-depth understanding of company values, mission, vision and strategic direction
- Advanced relationship management skills and ability to influence others to achieve results by working across the business unit, being open to ideas and actively engaging and influencing others
- Proven ability to build and launch products in partnership with technical (Data Science, IT) and non-technical (Compliance, Legal, CX) stakeholders
- Master’s degree in in relevant field of study or additional years of relevant experience
