CarMax is looking for a Senior Technology Manager, AI & ML to lead and oversee multiple portfolios of ML and AI capabilities and solutions, focusing on accelerating development using Generative AI and guiding customers through optimal buying journeys with predictive inputs.
Requirements
- 10+ years of software-engineering experience in an enterprise-level environment in one or more of the following areas: machine learning/artificial intelligence, cloud computing, systems engineering
- 5+ years’ experience with microservices software architecture
- 5+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support
- 5+ years’ experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
- Proficient in developing in Python
- Experience with scripting languages such as shell scripts
- Experience in DevOps practices, testing frameworks, and CI/CD
Responsibilities
- Identify new opportunities for ML and AI solutions and build and cultivate relationships with leaders across the organization to foster those partnerships
- Influence partners and stakeholders in Data Science and other teams across the organization to prioritize objectives and provide a comprehensive approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations
- Create the strategic roadmap that will guide the direction and goals for the team, both in terms of individual project impacts but also overall standards for machine learning and AI utilization in the organization
- Work through others to deliver resilient and scalable technology solutions that solve for complex business problems
- Help drive the broader understanding of the use of machine learning and AI by interfacing with key roles in Operations, Legal, Security, and Technology
- Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be
- Quickly learning the CarMax technology standards and norms and ensuring that your teams follow best practices for change management, security, etc.
Other
- Bachelor’s Degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
- 5+ years’ experience managing direct reports
- Communicate effectively with senior leadership to share progress, raise any roadblocks or impediments to delivery, and also spread awareness of your teams’ achievements
- Empower your direct reports to lead their teams by providing them with the resources, training, feedback, and a sounding-board to be successful in their roles
- Develop people through effective communication and ongoing feedback
