ISN is looking to define and execute the UX strategy for their products to ensure they meet user needs and business goals.
Requirements
- Experience with whiteboard, wireframing, prototyping tools such as Figma & Figjam
Responsibilities
- Drive user-centered strategy through research, stakeholder interviews, and synthesis of insights into strategic deliverables that align with business goals.
- Design and prototype intuitive experiences using UX artifacts like journey maps, wireframes, and mockups, while collaborating with cross-functional teams to ensure design fidelity.
- Enhance user engagement and onboarding by developing Pendo guides, interactive walkthroughs, and crafting clear, user-focused UX copy across the application.
- Measure and optimize product performance through audits, analytics tools, and dashboards to track success criteria and inform continuous UX improvements.
Other
- 5+ years of experience in UX research, design, or strategy, preferably at a SaaS Company
- Must have an online portfolio
- Ability to work on multiple tasks simultaneously
- Excellent verbal and written communication skills
- Required to come to the office at least 2 times per week during the first 90 days.
- After 90 days, you will have the option to work remotely with at least 1 in-person engagement required monthly.
