Roche is looking to advance user-centered design within the Innovation Accelerator team to deliver impact in close partnership with internal teams and external collaborators, and to drive transformative impact and future readiness across the organization.
Requirements
- You have a Bachelor’s degree in Human-Computer Interaction, Psychology, Cognitive Science, Design, Anthropology, or a related field
- You have a minimum of 5 years of experience conducting user research in a digital product or service environment; or an advanced degree with 3 years of equivalent work experience
- You are proficient in a wide range of qualitative and quantitative research methods
- You have experience working in agile product teams and applying research throughout the product development cycle
- You have experience collaborating cross-functionally and influencing product decisions with research insights
- Experience in the pharmaceutical, life sciences, or healthcare industries
- Experience designing for clinicians/clinical scientists
Responsibilities
- You conduct generative and evaluative user research using both qualitative and quantitative methods (e.g., interviews, usability testing, surveys, analytics review)
- You translate user insights into clear, actionable recommendations that guide product design and development decisions
- You collaborate closely with UX designers, product managers, developers, and data scientists to ensure user needs are integrated throughout the product lifecycle
- You design and execute iterative testing to validate design hypotheses and continuously improve product usability and effectiveness
- You create artifacts such as personas, journey maps, empathy maps, and research reports to communicate findings
- You communicate and present ideas clearly to stakeholders at all levels and in the context of business value, expressed user value, and technical feasibility
- You develop research plans that align with project objectives and product timelines
Other
- You have capacity for independent thinking and ability to make decisions based upon sound principles
- You exhibit excellent strategic agility including problem-solving and critical thinking skills, and agility that extends beyond technical domain
- You demonstrate respect for cultural differences when interacting with colleagues in the global workplace
- You possess excellent verbal and written communication skills, specifically in the areas of presentation and writing, with the ability to explain complex technical concepts in clear language
- Relocation benefits are available for this posting
