Empowering every person to own their inner potential by providing daily insights and practical steps to inspire healthy lifestyles through Oura's products
Requirements
- Experience: 5+ years of professional UX research experience, with a strong portfolio demonstrating your work across a variety of projects (preferably in wearable tech, consumer electronics, health tech, or mobile apps).
- Research Expertise: Extensive experience conducting both qualitative and quantitative research, including usability testing, interviews, surveys, field studies, and A/B testing.
- Technical Acumen: Ability to learn software and hardware constraints in order to assess and plan for how they impact user experiences.
- Data-Driven: Proficiency in analyzing user data and synthesizing insights to drive design decisions. Experience with data analysis tools (e.g., SPSS, R, or similar) and presenting findings to non-technical audiences.
- Familiarity with the wellness and wearable technology industry is a plus.
- Experience working with products that touch both hardware and software is especially valued.
- Experience working with international groups and distributed teams would be a great preparation for this role.
Responsibilities
- Lead User Research: Plan, conduct, and analyze a range of user research studies, including usability testing, ethnographic studies, contextual inquiries, user interviews, surveys, and diary studies to gather both qualitative and quantitative data.
- Define Research Strategy: Develop and implement research roadmaps, ensuring a deep understanding of target users and their needs throughout the product lifecycle.
- Data Synthesis & Reporting: Analyze research data, identify key trends and insights, and communicate findings clearly through reports, presentations, and workshops. Provide strategic recommendations to stakeholders at all levels.
- Collaborate with Cross-Functional Teams: Partner closely with Product Managers, Designers, Engineers, and Data Scientists to align research goals with product objectives, and provide evidence-based recommendations that influence the design process.
- Mentorship & Leadership: Mentor software design partners on UX research best practices and, where appropriate, coach evaluative research execution within the design team.
- User Advocacy: Champion the voice of the user within the company, ensuring that user insights are prioritized in decision-making across product development.
- Research Tools & Methods: Stay current with the latest UX research methods, tools, and best practices, continuously evolving research techniques to adapt to new challenges.
Other
- Degree: A degree in Human-Computer Interaction, Psychology, Anthropology, Sociology, Design, or a related field, or equivalent practical experience.
- Communication Skills: Excellent written and verbal communication skills, with the ability to present complex findings to senior executives, product teams, and other stakeholders.
- Problem-Solving: Strong analytical thinking, able to derive actionable insights from complex data and help drive strategic product decisions.
- Collaboration: Proven experience working in cross-functional teams and navigating ambiguity in a fast-paced, innovative environment.
- Travel requirement: This is a hybrid-remote role, with the expectation to work from our San Francisco offices at least half-time.
