Ibotta is seeking a Senior UX Researcher to optimize product launches, prioritize resources, and identify whitespace opportunities by providing user-centered insights and influencing the future direction of the organization.
Requirements
- 5-7+ years experience in UX Research; experience must include an established consumer-facing product, or equivalent combination of education and experience
- Demonstrable understanding of UX foundational principles, both design and research
- Comfort managing multiple projects, including logistics of participant recruiting, with great attention to detail
Responsibilities
- Provide insights and actionable recommendations to help drive user-centered product strategy
- Define and execute research plans for both generative (e.g., in-depth interviews, contextual inquiry) and evaluative (e.g., surveys, usability testing) research
- Deliver a variety of research deliverables informed by quantitative and qualitative data (including personas, journey maps, custom frameworks, survey results)
- Socialize research findings and best practices at all levels of the organization, including with senior leadership
- Represent the “voice of the user” for various high-priority business initiatives
- Proactively identify and integrate new approaches to research
Other
- This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday).
- Candidates must live in the United States.
- Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere
- Comfort with ambiguity; ability to pivot project needs or priorities
- Ability to communicate effectively with stakeholders
- Proven ability to be a contributing member of cross-functional teams
- Applicants must be currently authorized to work in the United States on a full-time basis.
