Cox Automotive is seeking a Senior UX Researcher to inform strategy and design decisions across multiple products, with a focus on mixed-methods research and AI-Driven experimentation.
Requirements
- 4+ years of UX research experience, with a strong portfolio demonstrating mixed-methods expertise.
- Deep knowledge of qualitative methods (e.g., usability testing, interviews, ethnography) and quantitative methods (e.g., surveys, A/B testing, behavioral analytics).
- Strong skills in data synthesis and storytelling—able to translate complex findings into actionable recommendations.
- Experience with research tools (e.g., UserTesting, Optimal Workshop, Qualtrics, Dovetail) and analytics platforms.
- Familiarity with design thinking and agile development processes.
- Experience in automotive, e-commerce, or enterprise SaaS environments.
- Advanced degree in Human-Computer Interaction, Psychology, Anthropology, or related field.
Responsibilities
- Plan and execute mixed-methods research (qualitative and quantitative) across the product lifecycle—from discovery to validation.
- Independently manage research projects, including scoping, recruiting, conducting studies, analyzing data, and delivering actionable insights.
- Collaborate cross-functionally with UX, Product, and Engineering teams to influence product strategy and design decisions.
- Synthesize findings into clear, compelling stories and present them to stakeholders at all levels.
- Advocate for user-centered design principles and help foster a research-driven culture within the organization.
- Contribute to research operations, including improving processes, tools, and documentation.
- Investigates and evaluates User Experience Research trends in the industry and communicates recommendations to the UX leadership team
Other
- Bachelor’s degree in a related discipline and 4+ years’ experience in a related field.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent communication and collaboration skills.
- Proven ability to be a contributing member of a cross-functional team and inspire team confidence in and respect for the contributions of research and focused design to enhance user experience
- Must currently be authorized to work in the United States for any employer without current or future sponsorship.
