Oddball is looking for a Senior UX Researcher / Designer to help shape the user experience of a federal health platform that enables beneficiaries to manage claims, reimbursements, and status tracking.
Requirements
- Hands-on experience in user research methods, usability testing and translating insights into design deliverables (wireframes, prototypes, specs).
- Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD) and experience working with front-end engineering teams.
- Knowledge of accessibility standards (Section 508, WCAG) and inclusive design practices.
- Comfortable working in a data and system-driven context, translating business/technical constraints (e.g., Dynamics 365, .NET services) into user-friendly experiences.
Responsibilities
- Conduct user research (interviews, usability testing, surveys) to uncover insights and translate them into intuitive experience designs.
- Design wireframes, prototypes and high-fidelity visuals for web/mobile interfaces, ensuring consistency with a Microsoft Dynamics 365 / .NET-based backend environment.
- Collaborate with product, engineering and UX teams to align design solutions with technical capabilities, accessibility (Section 508) and performance considerations.
- Define and track UX metrics (task success, error rates, satisfaction), and iterate designs based on real-user feedback.
- Ensure accessibility, inclusivity and usability best-practices—including compliance with federal health standards and modern design systems.
- Work closely with front-end engineers to ensure designs are implemented as intended and maintain consistency across releases.
- Contribute to the UX design system, component library and documentation to scale consistent experiences.
Other
- Strong experience as a UX Researcher and Designer (5+ years) with proven work in complex, enterprise or federal health/digital service environments.
- Excellent collaboration and communication skills—able to influence across cross-functional teams (product, engineering, data, compliance).
- Strong portfolio demonstrating both research and design outcomes—showing how you moved beyond design to measurable user impact.
- Applicants must be authorized to work in the United States.
- Bachelor’s degree
