SHRM is looking to define and execute a product strategy to deliver innovative, relevant, and high-value solutions for HR professionals globally, overseeing the full product lifecycle to ensure offerings are audience-centric, market-responsive, and financially sustainable.
Requirements
- 15+ years of business and product leadership, with association or professional services experience preferred and a strong understanding of the evolving world of work.
- Deep understanding of the HR ecosystem and ability to anticipate evolving workforce needs.
- Experience leading both consumer (B2C) and enterprise (B2B) product portfolios.
- Strong financial acumen, with proven track record of driving financial results and experience managing product P&L and driving margin improvement.
- Proven success in translating business insights into high-impact product strategies.
- Demonstrated ability to scale operations while enhancing customer/member experience.
- Strong strategic and operational skills, with the ability to balance innovation with disciplined execution.
Responsibilities
- Define and implement a product strategy consistent with SHRM’s mission and growth objectives, ensuring offerings are credible, relevant, and audience centric.
- Oversee the end-to-end product lifecycle, including optimization of current products, extension of product offerings, new product development, incubation, and development.
- Lead audience-centered product development (inside out and outside-in), ensuring solutions resonate with HR professionals at every career stage.
- Drive operational excellence, with centralized processes, scalable operations, and clear performance metrics.
- Foster a culture of innovation and continuous improvement, balancing creativity with disciplined execution.
- Partner across SHRM to ensure seamless delivery lifecycle of member and customer experiences, from B2C to B2B and vice-versa.
- Provide executive leadership and mentorship to product teams, building organizational capability and succession strength.
Other
- Bachelor’s degree required; advanced degree (MBA or related) preferred.
- Exceptional leadership, communication, and executive presence with the ability to influence at the highest levels internally and externally.
- Ability to integrate audience strategies, product development, operations, and insights into a cohesive product function.
- Hybrid Position (3 Days In-Office, 2 Days Remote)
- We do not sponsor applicants for work visas.
