SHRM is looking to deliver innovative, relevant, and high-value solutions for HR professionals globally by defining and executing a product strategy
Requirements
- Proven success in translating business insights into high-impact product strategies
- Experience from the world of work preferred
- Demonstrated ability to scale operations while enhancing customer/member experience
- Strong financial acumen, with proven track record of driving financial results and experience managing product P&L and driving margin improvement
- Deep understanding of the HR ecosystem and ability to anticipate evolving workforce needs
- Experience leading both consumer (B2C) and enterprise (B2B) product portfolios
Responsibilities
- Define and implement a product strategy consistent with SHRM’s mission and growth objectives, ensuring offerings are credible, relevant, and audience centric
- Oversee the end-to-end product lifecycle, including optimization of current products, extension of product offerings, new product development, incubation, and development
- Lead audience-centered product development (inside out and outside-in), ensuring solutions resonate with HR professionals at every career stage
- Drive operational excellence, with centralized processes, scalable operations, and clear performance metrics
- Foster a culture of innovation and continuous improvement, balancing creativity with disciplined execution
- Partner across SHRM to ensure seamless delivery lifecycle of member and customer experiences, from B2C to B2B and vice-versa
- Provide executive leadership and mentorship to product teams, building organizational capability and succession strength
Other
- Bachelor’s degree required; advanced degree (MBA or related) preferred
- 15+ years of business and product leadership, with association or professional services experience preferred
- Strong leadership, communication, and executive presence with the ability to influence at the highest levels internally and externally
- Ability to work in a hybrid environment (3 days in-office, 2 days remote) and travel 0-10%
- Clear verbal and written communication skills for effective interaction with colleagues and stakeholders
