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BlueStar US Logo

Service and Software Contract Specialist

BlueStar US

Salary not specified
Nov 19, 2025
Hebron, KY, US
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BlueStar is looking to grow its service contract attach rates and software licenses by providing detailed contract and license support for a vendor partner.

Requirements

  • Proficient with the Microsoft Office Suite and Power BI: Has an intermediate knowledge of Excel including how to do vlookups, addition, subtraction, multiplication, division. Understands basic accounting ratios such as calculating margin and revenue changes. An ability to build and work with macros or experience with VBA is preferred. Has intermediate knowledge of Word and can build presentations in PowerPoint. Comfortable using Power BI to extract, analyze, and make conclusions from basic data sets.

Responsibilities

  • Maintain service quoting tools for BlueStar Sales Reps and VARs
  • Train BlueStar Sales Reps and VARs on service and software portfolio
  • Assist in the asset management of all vendor's service software offerings and SKUs
  • Assist in the development of content for marketing and business development collateral related to micro-sites, catalogs, solution sales sheets, newsletters, events, and other promotional materials
  • Manage pipeline for service contracts and software
  • Advise and notify BlueStar's management team of all vendor business activities and concerns via BlueStar's weekly and monthly reporting mechanisms and meetings
  • Answer daily inquiries from BS Sales Reps and support them with product knowledge, processes, and troubleshooting. Follow the escalation path.

Other

  • Hybrid work position. Employee must report into the BlueStar headquarters in Hebron, KY two days per week (Tuesday and Wednesday) for collaboration, and can work from their home office the three remaining days.
  • A four-year college degree and 3 years of work experience in Sales, Marketing, or Business Development is preferred
  • Knowledge of the POS, Networking, and AIDC channel is a plus
  • Comfortable working in a team with diverse responsibilities and personalities
  • Minimal travel. Possible travel to events and BlueStar offices.