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Service Cloud Developer

Fujitsu

Salary not specified
Sep 10, 2025
Milwaukee, WI, USA
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Client's Salesforce system is a critical application for company's digital transformation to enable annual recurring revenue. The Salesforce Engineer is responsible for successfully designing and implementing solutions that enable business objectives and outcomes.

Requirements

  • Service Cloud – Email-to-Case, Omni-channel setup, Lightning Knowledge, Assignment Rules,
  • Strong in LWC development
  • String in Apex plus integration (REST) development
  • Salesforce.com products and APIs, Apex/Visualforce, Lightning, and integration/ETL technologies.
  • Proficiency in Apex programming language for custom development.
  • Experience with Salesforce Lightning and Lightning Components.
  • Familiarity with REST and SOAP APIs for integrating Salesforce with other systems.

Responsibilities

  • design, develop and deploy leading edge engineering and product configuration solutions that will deliver value to our customers.
  • designing and implementing solutions that enable business objectives and outcomes.
  • design capabilities by leveraging the Salesforce Cloud platforms to address business needs and simplifying the integrations with other client systems.
  • design solutions to meet business needs in accordance with industry best practices.
  • Play the role of a technical SME in internal strategic initiatives to grow the platform.
  • Serve as an active contributor to the overall knowledge base and expertise of the Salesforce’s cloud platforms.
  • Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable.

Other

  • Key Stakeholder Relationships: Product owner, Technical Leader, Solution Architect, Business SME, Business Analyst
  • Work collaboratively and apply strong communications skills in technical discussions and presentations.
  • Soft skills and ability to interact with business and technical stakeholders to discuss needs and opportunities and translate them into solutions.
  • Will know of and adhere to best practices, including estimating work, test driven development practices, configuration over customization etc.
  • Ability to adapt to and assist colleagues through change and support change management processes.