Black & Veatch is looking to address some of the world’s most critical infrastructure challenges through innovative solutions and services, and this internship is a part of that effort.
Requirements
- Current enrollment in Information Technology or related degree program
- Knowledge of Microsoft TEAMS and associated hardware
- Experience with IT service management tools such as Service Now
- Understanding of IT service delivery principles and best practices
- Familiarity with audio visual and TEAMS equipment
- Basic knowledge of network, printer, and AV technologies
- Experience with software renewal and approval processes
Responsibilities
- Assist with software renewal and approval processes in Service Now
- Assist with developing and maintaining knowledge articles to support team processes and procedures
- Assist with the mobilization efforts for project sites: network, printer, AV, badging, IPADs, cellular services
- Facilitate system requests for software, hardware, and account activation/deactivation, ensuring timely processing
- Assess the IT needs of Black & Veatch professionals and provide recommendations for service delivery improvements
- Monitoring, support and troubleshooting TEAMS environment, performance and usage
- Assist with procure, support and manage regional office and project site audio visual and TEAMS equipment
Other
- Current enrollment in a degree program
- Ability to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search
- Full-time availability for the internship
- No relocation assistance available
- No visa sponsorship available
