Guidehouse professionals help clients in the Federal Government transform business processes, enhance operational efficiency, improve transparency and performance management, promote change management, and comply with Federal laws and regulations. They empower clients to identify, evaluate, and solve complex challenges, and assist them in achieving strategic goals and objectives to fulfill their mission.
Requirements
- A minimum of three (3) years of ServiceNow experience supported by ServiceNow certifications (e.g., CSA, CIS, CAD).
- Experience in ServiceNow Modules such as GRC, SPM, and ITSM, as well as with App Engine and Scoped Apps.
- Experience with scripting (JavaScript, Glide, AngularJS), Flow Designer, and IntegrationHub.
- Experience with Software Development Lifecycle methodologies, deliverables, and controls.
- Experience with ServiceNow automated testing framework (ATF).
- Experience with web services integration, specifically Mid-Server, SOAP and REST preferred.
Responsibilities
- Develop, configure, and enhance ServiceNow applications, ensuring alignment with business objectives and best practices.
- Stay current with ServiceNow products, features, and industry trends to drive innovation.
- Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations.
- Perform unit, system, and integration testing.
- Debug and fix technical problems.
- Support the development of detailed technical documentation.
- Provide demonstrations of developed applications to product owners and end users.
Other
- Up to 10% Travel Required
- Ability to Obtain Secret Clearance
- Strong analytical, problem-solving skills.
- Ability to work effectively in a team environment.
- Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels.
