Fiserv is looking to improve platform adoption, innovation, and strategic alignment across its FedRAMP Government divisions by implementing an automated testing discipline to reduce upgrade validation testing and sprint capacity spent on quality assurance tasks.
Requirements
- 4+ years of hands-on ServiceNow development and administration experience
- 2+ years of automated Testing Framework, ITSM, ITOM, APM/Enterprise Architecture, and Platform Analytics
- 2+ years of experience with JavaScript and API integration (REST, SOAP, JSON, XML)
- ServiceNow Certified System Administrator
- Experience with ServiceNow FedRAMP environments and secure development practices
- ServiceNow Certified Application Developer
- ServiceNow Certified Implementation Specialist
Responsibilities
- Create an automated testing discipline with a suite of tests that support Platform upgrade regression and product release validation to reduce cycle times and manual efforts
- Design, develop, and maintain ServiceNow applications and integrations using ServiceNow leading practices and secure coding standards
- Build custom APIs and integrations using REST, SOAP, and XML; leverage tools like Flow Designer, App Engine Studio, and Integration Hub.
- Work cross-functionally with IT, operations, and product teams to gather requirements and deliver impactful solutions
- Promote the strategic value of ServiceNow across business units, aligning capabilities with enterprise goals in ITSM, ITOM, APM, and more
- Create demos, presentations, and enablement materials for technical and executive audiences to drive platform adoption
- Ensure compliance with cyber controls, FedRAMP requirements, and data security standards
Other
- 6+ years of experience in systems engineering
- Bachelor’s degree in computer science or a relevant field, or an equivalent combination of work, education, and/or military experience
- Exceptional communication and storytelling skills for both technical and non-technical audiences
- Proven ability to drive adoption and maturity of enterprise platforms
- This role is on-site Monday through Friday
