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ServiceNow Developer

Hearst

Salary not specified
Sep 19, 2025
Louisville, KY, USA • Dallas, TX, USA
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Homecare Homebase is looking to deploy and maintain the CMDB and CSDM service models and all supporting processes on the ServiceNow platform.

Requirements

  • 3+ years as a ServiceNow Developer with experience developing in the following areas: ITSM: Incident, Problem, Change, Service Catalog
  • ITOM: Event Management, CMDB, Discovery, Service Mapping
  • Service Portals
  • Flow Designer, Workflow, Virtual Agent Topics, Integration Hub
  • Scoped Applications
  • Test Management and ATF
  • Application integrations using APIs, web services, scripts, transform maps, etc.

Responsibilities

  • Align ServiceNow platform capabilities to business strategy and ServiceNow roadmap
  • Develop, test, and implement new capabilities on the ServiceNow platform
  • Assist with ServiceNow upgrades, action skipped changes, and create/run tests
  • Stay current on ServiceNow products and applicable integrated technologies
  • Deploying and maintaining the CMDB and CSDM service models and all supporting processes
  • Aid the Platform Support team in other development efforts as needed
  • Application integrations using APIs, web services, scripts, transform maps, etc.

Other

  • Experience working on a Scrum team
  • Strong communication skills that include the ability to write clearly and concisely
  • Bachelor's degree in a technical field (or equivalent experience)
  • ServiceNow System Administration
  • HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.