MetTel is seeking a ServiceNow Developer to design, develop, and implement solutions within the ServiceNow platform to meet the organization's needs, improve existing processes, and drive cost savings and efficiency.
Requirements
- Proficient in ServiceNow platform administration, development, and customization.
- Proven experience as a ServiceNow Developer, working with the ServiceNow platform like Business Rule, Script, UI Policies, UI Actions, Inbound Actions, Workflows and Flow Designers.
- Experience with ServiceNow integration technologies (REST, SOAP, MID Server, etc.) and web technologies (HTML, CSS, JavaScript).
- ServiceNow certification(s) Certified ServiceNow Developer (CAD) is a requirement.
- Other certifications such as Certified ServiceNow Administrator (CSA) and/or Certified Implementation Specialist (CIS) is a plus.
- Proficient at CMDB maintenance task, configuring Mid Servers and managing rules to eliminate duplication of CI items.
- Experience with ServiceNow integration technologies (REST, SOAP, MID Server, etc.) and web technologies (HTML, CSS, JavaScript).
Responsibilities
- Creates and delivers ServiceNow solutions that consider long-term technical architecture, process design, and ServiceNow technical standards
- Develops required integration components (SSO, LDAP, etc.) with multiple systems
- Develops required portal components
- Develops required scoped applications
- Configure and customize ServiceNow modules including but not limited to Incident Management, Change Management, Problem Management, Human Resources and Service Catalog.
- Develop, maintain, and Troubleshoot ServiceNow workflows, UI design, forms, reports, and dashboards.
- Must be proficient at CMDB maintenance task, configuring Mid Servers and managing rules to eliminate duplication of CI items.
Other
- Minimum of 6 years of experience as a ServiceNow Developer or similar role.
- Strong understanding of ITIL processes and best practices.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Bachelor's degree in Computer Science, Information Technology, or related field.
