GDIT is looking to improve the program's global effectiveness, increase operational visibility into its IT assets, and drive cost savings by implementing the full range of ServiceNow capabilities.
Requirements
- Experience with Linux OS Administration
- Experience with Maria DB and/or My SQL
- Experience with Domain Separation
- Experience with Certificate Management
- Intermediate knowledge of software engineering principles such as Java Script, REST API, and SOAP API
- Intermediate knowledge of the hardware, software, and systems associated with software engineering.
- Experience with ServiceNow
Responsibilities
- Work with development team on developing and configuring ServiceNow applications, plug in and solutions to implement system stakeholder requirements.
- Building, administering, and maintaining on-premises Service Now infrastructure using RHEL7/RHEL8 and Windows Server 2019 server operating systems, to include patching/updating of operating systems.
- Build, administer, upgrade, and maintain the on-premises Service Now application on the infrastructure. Maintain the Service Now instance registration on the vendor site. Act as a technical POC with the vendor.
- Provide limited front end administration support of Service Now (for example, installing addons and apps from the vendor site onto the on-premises instances) to assist the front end developers & Service Now systems administrators.
- Implementing and maintaining DISA STIG and SRG guidance on the on-premises infrastructure. Harden the infrastructure and application to meet all DoD security requirements and guidance. Maintain security compliance, sometimes manually, often using automation tools/scripts. Generate security checklists as required.
- Build, administer, upgrade, and maintain the on-premises MariaDB databases (with assistance from dedicated database administrators) used by the Service Now application. Schedule, monitor, restore and troubleshoot database backups.
- Coordinate with the Network Operations to build, maintain, and troubleshoot the load balancing/application proxy F5 BigIP entries for the Service Now application instances.
Other
- Must have active/current Secret clearance.
- Bachelors degree in Computer Science or a relevant field – may substitute additional years of experience
- Must meet DOD 8750 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V4 Foundation within six months of hire.
- US Citizenship Required: Yes
- 5 + years of related experience
