The Department of Defense needs a ServiceNow Developer to advance its mission to keep the country safe and secure by transforming technology into opportunity and ensuring the mission is never interrupted.
Requirements
- 5+ years software development experience
- Experience with ServiceNow's data management tools such as Import Sets, Transform Maps, and the CMDB
- Experience in developing and customizing ServiceNow Platform applications and modules, especially ITSM
- Proficiency with integration methods like SOAP, REST, and web services, including creating and consuming them
- Strong scripting skills with at least one language – preferably JavaScript
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Systems Administrator (CSA)
Responsibilities
- Build and customize applications on the ServiceNow platform, including ITSM modules like Incident, Problem, and Change Management
- Connect the ServiceNow platform with other systems and applications using technologies like REST/SOAP
- Create custom scripts, including Business Rules and Script Includes, to automate processes and meet business requirements
- Perform administrative tasks, such as user and role management, system maintenance, and health checks
- Customize user interfaces, forms, and workflows to align with business needs
- Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality
- Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products
Other
- Active Secret clearance
- US Citizenship Required
- BS Degree
- Excellent communication skills for collaborating with both technical and non-technical stakeholders
- Strong organizational and time management skills while working in a rapid software development environment
