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Endeavor Health is looking for a ServiceNow Developer III to lead the design, development, and implementation of solutions across the ServiceNow platform to automate workflows, improve user experience, and unlock platform value.

Requirements

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Implementation Specialist certifications (e.g., Discovery, ITSM, Service Mapping, HAM, SAM)
• Certified Technical Architect (CTA)
• Seven (7) or more years of software development experience
• Five (5) or more years of hands-on ServiceNow development and administration experience
• Experience with CMDB, Discovery, and platform integrations (REST, SOAP, LDAP, SCCM, cloud providers)

Responsibilities

• Lead solution design and development across the ServiceNow platform, translating business requirements into scalable and supportable solutions.
• Build and maintain ServiceNow applications, modules, and customizations using JavaScript, Glide, Flow Designer, and related tools.
• Design and support integrations with external systems using REST, SOAP, webhooks, and MID Servers.
• Configure and manage key modules such as ITSM, CMDB, Discovery, Service Catalog, ITOM, HAM/SAM, and CSM as needed.
• Develop and enhance business rules, client/server scripts, UI policies, script includes, scheduled jobs, and workflow automations.
• Ensure CMDB integrity by supporting Discovery, implementing normalization rules, managing CI lifecycle, and developing CMDB dashboards and reports.
• Contribute to platform architecture decisions, roadmaps, and implementation of ServiceNow best practices, including CSDM alignment.

Other

• Local travel to other corporate work sites may be required
• Bachelor's degree in Information Technology, Computer Science or related field, OR equivalent work experience.
• Experience mentoring junior developers, conducting code reviews, and guiding adherence to best practices
• Clear and confident communication and presentation skills, including the ability to explain technical concepts to non-technical stakeholders
• Proven ability to prioritize tasks, manage multiple initiatives, and deliver high-quality solutions in a dynamic environment