GDIT is looking for a ServiceNow Developer Principal to manage and develop the network that supports mission success for their clients, transforming technology into opportunity for critical government projects.
Requirements
- Experience in developing and customizing ServiceNow applications and modules, especially ITSM
- Proficiency with integration methods like SOAP, REST, and web services, including creating and consuming them
- Strong scripting skills with at least one language – preferably JavaScript
- Experience with ServiceNow's data management tools such as Import Sets, Transform Maps, and the CMDB
- Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions.
- Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment
- Active ServiceNow Certified Systems Administrator or ability to obtain within 30 days of start
Responsibilities
- Build and customize applications on the ServiceNow platform, including ITSM modules like Incident, Problem, and Change Management
- Connect the ServiceNow platform with other systems and applications using technologies like REST/SOAP.
- Create custom scripts, including Business Rules and Script Includes, to automate processes and meet business requirements
- Perform administrative tasks, such as user and role management, system maintenance, and health checks
- Customize user interfaces, forms, and workflows to align with business needs
- Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality
- Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products
Other
- Education: Technical Training, Certification(s) or Degree
- Experience: 5+ years of related experience
- Strong organizational and time management skills while working in a rapid software development environment
- Excellent communication skills for collaborating with both technical and non-technical stakeholders
- Travel Required: 10-25%
