SSC Services for Education is looking to enhance and expand their ServiceNow platform by developing new features and maintaining existing applications to improve user experiences and support critical business needs.
Requirements
- 3–5 years of proven experience in ServiceNow configuration, development, and administration
- Skilled in ServiceNow Mobile, building reports and dashboards, and managing data security (access controls, domain separation)
- Strong working knowledge of front-end technologies such as JavaScript, HTML, CSS, AJAX, Angular, Bootstrap, or Jelly Script
- 10+ years of overall IT or cybersecurity experience with a solid understanding of systems integration and best practices
- ServiceNow Certified System Administrator and/or Certified Application Developer preferred
Responsibilities
- Develop, enhance, and maintain production, development, and testing middleware infrastructure to ensure system stability and scalability.
- Design, code, test, and implement complex information systems and applications that align with MST and ServiceNow best practices.
- Troubleshoot and resolve advanced technical issues across production and non-production environments.
- Lead or contribute to major projects, serving as a key technical resource and subject matter expert.
- Develop and enhance ServiceNow and Nuvolo Facility Management modules, including Work Orders, Asset Management, and Core ServiceNow components (Surveys, Service Portal, Record Producers).
- Build and maintain mobile-friendly, user-centric ServiceNow modules using modern web technologies such as JavaScript, jQuery, and JSON.
- Integrate front-end interfaces with back-end services and APIs using REST, JSON, and XML.
Other
- Collaborate with stakeholders to define system scope, requirements, and objectives based on business needs.
- Partner with clients to identify automation opportunities, document functional requirements, and deliver efficient, scalable solutions.
- Mentor team members and share technical expertise to promote best practices and continuous improvement.
- Excellent communicator who can translate technical concepts for non-technical audiences and collaborate effectively across teams.
- Bachelor’s degree in computer science, Information Technology, or a related field preferred or equivalent hands-on experience
