Advocate Health is looking to solve technical problems related to ServiceNow administration, workflow configuration, and integration with third-party systems.
Requirements
- ServiceNow Fundamentals Certification
- Administration of ServiceNow Knowledge Base and Service Catalog
- Configure out-of-the-box workflows and create/maintain custom workflows in ServiceNow
- Configure application related fields, forms, views, email notifications, acceptance roles and access controls
- Integrate ServiceNow application(s) with third party systems/applications via APIs
- Assists with researching and resolving technical problems
- Based on customer requirements, formulates/defines systems scope and objectives
Responsibilities
- Administration of ServiceNow Knowledge Base and Service Catalog
- Configure out-of-the-box workflows and create/maintain custom workflows in ServiceNow
- Configure application related fields, forms, views, email notifications, acceptance roles and access controls
- Integrate ServiceNow application(s) with third party systems/applications via APIs
- Assists with researching and resolving technical problems
- Based on customer requirements, formulates/defines systems scope and objectives
- Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to architectural standards
Other
- Bachelor’s degree (or equivalent knowledge) in Computer Science or related field
- Typically requires 3years’ experience with ServiceNow in development of workflows, custom web services, custom notifications, assessments, custom apps.
- Travel required
- Must have ability to use a computer the majority of the day
- Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans
