Lowe's seeks to improve service delivery and operational efficiency for its installation, warranty, and service programs for millions of customers by analyzing data, building reports, and supporting optimization projects.
Requirements
- Proficient in MS Office programs (specifically in Power Point, Excel and data analysis tools); familiarity with data visualization tools is a plus.
- Previous relevant internship or experience in data analysis.
Responsibilities
- Assist in analyzing operational performance data for service programs.
- Build reports and dashboards that track key metrics for installation and warranty services.
- Support optimization projects to improve efficiency and customer satisfaction.
- Collaborate with cross-functional teams on process improvements and service delivery initiatives.
- Gain exposure to vendor and partner management in services operations.
- Learn how operational analytics influence decision-making at scale.
Other
- Pursuing a Bachelor’s Degree in business, analytics, supply chain, operations management, or related field.
- Expected graduation dates of December 2026 or May 2027.
- 3.0 cumulative GPA.
- Strong interpersonal, collaborative, innovative problem solving, analytical thinking, organizational and communication skills.
- Interest in operations, process improvement, or customer service.
- Experience in a leadership position at work or within a campus organization.
