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Site Reliability Engineer 5 - Open Connect

Netflix

$100,000 - $720,000
Sep 20, 2025
Remote, US
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Netflix is seeking to improve the reliability, resilience, and performance of its globally distributed Content Delivery Network (CDN), with a focus on the Edge Accelerator services, to deliver high-quality video traffic to its 300 million paid memberships worldwide.

Requirements

  • Knowledge of and proven experience with CDNs and HTTP cache/proxy technologies
  • Deep understanding of Internet protocols like TCP, TLS, HTTP/S, and DNS
  • Experience building and maintaining highly distributed, scalable, low-latency, fault-tolerant production systems with a focus on security and reliability
  • Proficient in a programming language such as Go, C, or Python
  • Experience with distributed analytic processing technologies (Hive, Presto/Trino, Spark SQL, etc)
  • Preferred - experience with *nix, networking, data analysis, and large-scale service operations
  • Preferred - experience with FreeBSD optimization and Netflix Big Data platform

Responsibilities

  • Drive continual improvement in resilience, security, observability, quality of experience (QoE), monitoring, instrumentation, and automation with the primary goal of maintaining highly scalable and reliable CDN services worldwide
  • Aggregate, analyze and correlate large amounts of server and application performance data
  • Participate in on-call rotation and handle escalations for service delivery production issues
  • Work on reliability, resilience, performance, latency measurement, steering solutions, low-latency reverse proxy, failover mechanisms, protocol optimizations, and DDoS protection
  • Design, scale, operate, automate, and analyze our globally distributed CDN
  • Improve the latency between clients and the Netflix services running on AWS
  • Optimize the Edge Accelerator services for better quality of experience

Other

  • Great communication and documentation skills targeted at cross-team collaboration
  • Motivated by “the art of possible” and able to balance idealism and pragmatism
  • Cool-headed during production issues, able to focus on problem resolution
  • Preferred - BS in Computer Science, Electrical Engineering, or Computer Engineering (or equivalent professional experience)
  • Ability to work in a diverse and inclusive environment