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PNC is looking for a Site Reliability Engineer Sr. to stabilize environments and sites by driving engineering stability through analytics and metrics, optimizing complex systems, and improving incident management processes.

Requirements

• Application Development
• Business Management
• Customer Solutions
• Design
• Group Problem Solving
• Process Improvements
• Release Management

Responsibilities

• Identifies and establishes ways of stabilizing environments and sites while assessing opportunities to drive engineering stability through the analytics and metrics.
• Responsible for site design consulting, platform management, and capacity planning.
• Defines, creates, and ensures that robust dashboards and monitoring systems are implemented.
• Identifies, coordinates, and implements SLAs and SLOs through the use of established robust monitoring for applications, service sites and platforms.
• Leads in analyzing metrics from operating sites and applications to assist in performance tuning and fault finding.
• Troubleshoots priority incidents and participates in blameless post-mortems.
• Understands our stack to optimize complex systems and user interactions, such as how code is deployed, configured, and monitored, as well as the availability, latency, change management, emergency response, and capacity planning of services in production.

Other

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
• Bachelors
• The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis.
• This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.