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Site Reliability Engineering Manager, Consumer

Attain

Salary not specified
Oct 30, 2025
Chicago, IL, US
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Attain is looking for a Site Reliability Engineering Manager to build and maintain the infrastructure and supporting tools for their B2C applications, ensuring uptime, stability, and security, while also architecting systems for security, observability, reliability, and scalability.

Requirements

  • 6+ years building and maintaining large-scale cloud-native infrastructure (AWS and/or GCP)
  • Skilled in Kubernetes, Istio, Prometheus, and Argo
  • Proficient in SQL, event streaming, and pub/sub
  • Familiar with serverless technologies and infrastructure-as-code (Terraform)
  • Strong computer science and engineering fundamentals
  • Knowledge of SOC2 and PCI compliance
  • Monitor and maintain BigQuery, Spanner, Postgres, and MySQL databases

Responsibilities

  • Lead architecture and capacity planning discussions to ensure systems are scalable, reliable, and secure
  • Manage daily SRE operations, from ticket refinement and estimation through resolution and monitoring
  • Refine and document monitoring and alerting for B2C applications
  • Track and optimize consumer SLIs and SLOs
  • Introduce new processes and technologies to advance consumer infrastructure
  • Build and maintain platforms, CI/CD pipelines, networking, access controls, and infrastructure using Terraform
  • Develop Helm charts for Kubernetes deployments using Istio, Argo, and Prometheus

Other

  • Manage our consumer SRE team in building out and maintaining the infrastructure and supporting tools that power all of our B2C applications, as well as ensure their uptime, stability and security.
  • Work closely with the leads of the other engineering and product teams at Attain in helping to architect our systems for security, observability, reliability and scalability.
  • Lead a team of hard working, driven and supportive SREs setting the direction, vision, and priorities for your team.
  • Are a self-motivated leader who thrives on ownership and adaptability
  • Bring rigor and process to SRE while fostering collaboration and continuous learning