Meta Platforms, Inc. is looking to solve complex technical issues within its data centers, ranging from automated tooling to hardware failures and network issues, to help build the next evolution in social technology.
Requirements
- Hardware, OS repair, Tooling and Automation, or Project Management
- Triage, debug, and troubleshoot complex systemic issues in a Linux server environment
- Out-of-band/lights-out server communication methods, such as IPMI and serial console
- Interdependencies of data center functions and technologies including electrical, cooling, structured cabling, security, network and server systems
- Enterprise level networking and storage platforms
- Supporting large-scale AI clusters
- Debugging, modifying, and developing in at least one of the following industry-standard languages: Bash, PHP, Python, SQL, or Perl
Responsibilities
- Perform deep dives and analysis of complex technical issues within the data center, ranging from automated tooling to hardware failures and network issues.
- Work as a subject matter expert with cross functional teams on large scale data center projects and initiatives.
- Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified.
- Work with internal hardware teams and vendors to help drive complex technical issues to resolution, provide an ownership stake in ensuring high quality levels of hardware, and influence future design to ensure ease of serviceability.
- Use data analytics to drive maximum server fleet up-time and utilization rates by understanding hardware failure rates and SLAs to customers.
- Identify trends and systemic issues in the fleet and drive resolution.
- Build cross functional relationships and have the ability to influence policies and procedures to improve global data center operations.
Other
- Requires a Bachelor's degree in Computer Science, Electronics and Communications Engineering, Information Systems, Analytics, or a related field, followed by five years of progressive, post-baccalaureate work experience in the job offered or a computer-related occupation
- Participate in an on-call rotation
- Five years of experience in a computer-related occupation
- Ability to work with cross-functional teams
- Effective communication skills
