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PNC Financial Services Group Logo

Software Architect - Service Now Release Architect

PNC Financial Services Group

$65,000 - $171,925
Aug 29, 2025
Pittsburgh, PA, US
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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve, and we are looking to deliver the best experience for our customers by leveraging technology, specifically ServiceNow, to improve our operations and customer satisfaction.

Requirements

  • ServiceNow DevOps Change Velocity and Digital Product Release module experience.
  • Specific experience in creating Policy as Code Engine (PaCE) policies in the policy builder.
  • Complete understanding of how where to leverage, create, and execute Automated Testing Framework (ATF) tests.
  • JSON and integration experience incorporating tooling information and execution for integrations like JIRA, Jenkins, GitHub, and Ansible.
  • Experience automating Digital Product Release pipeline creation and application enrollment.
  • Understanding of Ansible, Terraform and infrastructure as code automation both within ServiceNow and outside of ServiceNow.
  • Machine Learning

Responsibilities

  • Participates in defining functional designs and application systems architecture across all technologies and platforms.
  • Designs an application's technical infrastructure, such as specific databases, programming languages, utilities, and testing approaches.
  • Participates in the assessment of software defects discovered during the quality assurance process.
  • Participates in addressing enterprise-wide platform and technology requirements for applications.
  • Develops detailed programming instructions to solve business problems through automation support.
  • Creates Policy as Code Engine (PaCE) policies in the policy builder.
  • Executes Automated Testing Framework (ATF) tests.

Other

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • Bachelors degree
  • 5+ years of industry-relevant experience
  • PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.