SMBC Group is looking to ensure enterprise-wide software license compliance and optimize software asset utilization.
Requirements
- Deep understanding of ServiceNow SAM Pro, including configuration and reporting.
- Proven experience managing vendor relationships and working with major software publishers such as Microsoft, IBM, Oracle, OpenText, SAP, VMware, Citrix, Red Hat, and Adobe.
- Strong understanding of the software lifecycle from licensing and procurement to deployment and decommissioning
- In-depth knowledge of software license entitlements, EULAs, and use rights for complex agreements
- Demonstrated ability to develop strategies for rationalizing and optimizing license entitlements across the enterprise
- Experience with Software Asset Management tools, preferably ServiceNow SAM PRO
- Experience with ServiceNow platform (Service Request, Contract and SAM functions)
Responsibilities
- Establish Effective License Position (ELP) by comparing entitlements with software usage data for in-scope publishers.
- Analyze reconciliation reports to identify and address non-compliant software installations.
- Manage remediation activities for non-compliant software to ensure ongoing compliance.
- Configure and maintain ServiceNow SAM Pro, including software models, DMAP updates, and creation of custom license metrics.
- Capture usage screenshots and configure custom metrics to support accurate license tracking.
- Onboard new software purchase entitlements into ServiceNow SAM Pro.
- Perform Software Catalog Management by maintaining accurate software model data for authorized software.
Other
- The SAM VP will also serve as a strategic liaison between internal Software Owners and the IT Asset Management (ITAM) team, supporting software lifecycle activities including contract renewals, end-of-life (EOL) identification, and associated remediation planning.
- Success in this role requires strong analytical skills, attention to detail, and the ability to collaborate across technical and business teams to ensure software assets are managed efficiently and in alignment with organizational goals.
- Bachelor’s degree in Information Technology, Business Administration, or a related field (or equivalent experience).
- 7+ years of experience in Software Asset Management or IT Asset Management.
- Self-motivated with a willingness to learn and grow in a structured environment.
