Geotab is seeking an IT Asset Management Specialist to manage the IT asset lifecycle for optimization and compliance through various ITAM practices and cross-organizational collaboration.
Requirements
- Knowledge of CMDB, ITIL principles and ITSM processes, and a wide array of IT hardware (end-user devices, infrastructure).
- In-depth understanding of software licensing metrics, ELP creation, and mitigation plans.
- Hands-on experience extracting data from various operating system environments (e.g., SCCM, Jamf, Linux).
- Proven ability to successfully execute strategic asset management processes, vendor management, product selection, and hardware refresh strategies.
- Excellent verbal, written, and analytical problem-solving skills, with the ability to communicate technical information clearly.
- Professional certifications (ITIL, CSAM, CHAMP, SNCSAM) and experience with agile project management software (e.g., JIRA) are highly valued.
Responsibilities
- Develop, track and accurately update asset registries, classes and categories.
- Update and maintain the Configuration Management Database (CMDB).
- Perform occasional fieldwork to acquire additional IT infrastructure data or to confirm the accuracy of asset data.
- Track, update and close asset related service requests within the agreed upon SLA.
- Collaborate with IT infrastructure and service teams to determine trends in asset performance as well as gathering feedback for device satisfaction.
- Assist in device selection and testing & work with vendors to test new hardware and develop standard testing methodologies for all new devices.
- Perform Asset audits to determine baselines.
Other
- 2-5 years of experience in IT asset analysis, including IT procurement and as an HAM/SAM professional.
- 1-3 years of experience collaborating with business stakeholders in a cross-functional environment.
- Ability to work independently, strong team player, and comfortable in a flat organization with an entrepreneurial mindset.
- Post-secondary diploma/degree in IT, Business, Commerce, or a related field preferred.
- Proficiency in software programs, including Google Suite.
