Franklin Street is seeking a Software Asset Manager to oversee the lifecycle management of software assets, ensuring compliance, optimizing software usage, managing licensing agreements, and providing insights to reduce risk and cost.
Requirements
- Experience with SAM/ITAM tools (e.g., ServiceNow, Flexera, Snow, Ivanti, or equivalent).
- Strong knowledge of software licensing models (Microsoft, Adobe, Oracle, IBM, etc.).
- Strong understanding of ITIL, ISO 19770, or other IT asset management frameworks (preferred).
- Experience with software asset management, IT asset management, or related IT/Procurement roles.
- Analytical, problem-solving, and negotiation skills.
- Knowledge of software licensing agreements and contracts.
- Familiarity with SharePoint for cataloging contracts and relevant correspondence.
Responsibilities
- Software Lifecycle Management: Manage the end-to-end lifecycle of software assets, including procurement, approval management, deployment, maintenance, utilization, and retirement.
- License Compliance: Monitor and enforce compliance with vendor licensing terms, mitigating risks of audits and penalties.
- Optimization: Analyze software usage to identify cost savings, avoid over-licensing, and optimize renewals.
- Vendor Management: Maintain relationships with software vendors and negotiate contracts, renewals, and true-up processes.
- Governance & Policy: Develop, implement, and maintain software asset management policies, processes, and standards.
- Reporting & Analytics: Provide regular reports on license consumption, compliance risks, renewal timelines, and cost optimization opportunities.
- Audit Support: Lead software audit preparation, data gathering, and remediation efforts.
Other
- Bachelor’s degree in information technology, Business, or related field (or equivalent experience).
- 3–5+ years of experience in Software Asset Management, IT Asset Management, or related IT/Procurement roles.
- Excellent communication skills with the ability to present findings to stakeholders at all levels.
- Must be able to successfully pass pre-employment (post-offer) drug screen and background check.
- Ability to work closely with IT, Finance, Procurement, and Legal teams to ensure software investments align with business needs.